Category Archives for "Measure Your Progress"

Quality Standards Prevent Mistakes

Quality standards prevent mistakes.

As a standalone sentiment it seems like a no-brainier. Lawyers strive for quality: how often have you seen lawyer marketing with claims like “We provide our clients with the highest quality legal work,” or “We do quality work at an outstanding value”?

Of course we strive for quality. It’s why people hire professionals like us, and it’s what we’re trained to do (especially when it is drilled into us by our superiors).

Why, then, do lawyers keep messing up?Continue reading

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