Category Archives for "Case Studies"

Case Study: Optimizing a Small Family Law Practice

Case Study: Optimizing a Small Family Law Practice

A quick tangent from my Domains of Activity series, I’m putting together some case studies of firms I’ve worked with and the improvements they’ve made. Here’s the first one:

Case Study: Optimizing a Small Family Law Practice

The Situation

A family law firm consisting of two attorneys and three staff struggled with workflow optimization and task balancing among staff. In order to keep track of the tasks and cases that were in process the head attorney (and firm owner) had put elaborate checklists and a rigid schedule in place. This approach had left the support staff disempowered and limited their investment in the completion of each case.Continue reading

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