Quality Standards Prevent Mistakes (But You Have to Have Them First)

Quality standards prevent mistakes. As a standalone sentiment it seems like a no-brainier. Lawyers strive for quality: how often have you seen lawyer marketing with claims like "We provide our clients with the highest quality legal work," or "We do quality work at an outstanding value"? Of course we strive for quality. It's why people …

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Case Study: Optimizing a Small Family Law Practice

Case Study: Optimizing a Small Family Law Practice

A quick tangent from my Domains of Activity series, I'm putting together some case studies of firms I've worked with and the improvements they've made. Here's the first one: Case Study: Optimizing a Small Family Law Practice The Situation A family law firm consisting of two attorneys and three staff struggled with workflow optimization and …

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